Better Touch Better Business
SERVICES FROM HEARTHERD
V Design Sevice -Provide shop drawing complying with
V Customization Service - All items can be avalilable
standard and customized designed.
V Package purchasing plan - makes the most cost -
efficient package purchasing plan to save cost and time.
V Logistical serice - consoldate all items together and
arrange container loading once and for all.
V Qaulty Guarantee - get 100% qualty guarantee from
heartherd for all items.
1. Where is your factory? What's your nearest port?
A: Our factory is located in Hongze County, Jiang Su Province. The nearest port is Lianyungang port
and shanghai port.
2. How could arrive your factory. (map)
A. flight : Shanghai PVG airport – Lianshui Airport
1 hour via flight and 30 min from airport to factory
B. Fast speed train: Shanghai HongQiao fast train
station – NanJing station 1.5 hour via fast train
and 1.5 hour from Nanjing to factory via car
C: Car: Shanghai – HongZe, JiangSu 5 hours
3. How about the land area? How is the factory equipment?
A: The factory coverage is 35,000m2.
4. How long have you been in the Kitchen cabinet manufacturing business?
A: We started cabinet manufacturing & exporting from 2001 and move to the new location in 2017.
We have our own exporting license.
5. What's the minimum quantity from your side?
A: As a manufacturer, Our minimum quantity is one full container of 40FT.
6. How many cabinets can be put into a 40HC container?
A: As for Ready-To-Assemble (RTA) cabinet, we can put 8OOpcs. If it's assembled in the factory, we can
put 200 pcs.
7. What's the wood material you're using?
A: We have big material inventory of Oak, Maple, Birch, Beech, Rubberwood and Bamboo. We can also
work on PVC, Melamine and HPL orders for our customers.
8. Can you manufacture frameless cabinets?
A: In addition to US standard framed cabinet line, we manufacture frameless cabinets each month.
9. Do you sell cabinets to your domestic market?
A: All of our cabinets are exported to foreign markets now that US & Canada are our main markets.
10. How is production process constructed ?
1. stock material warehouse
2.wood preparation workshop
3 door front manufacturing workshop
4:cabinet carcass manufacturing workshop
5:painting stain workshop
11. How do you control the quality of production ?? How to keep the goods consistence for
each shipment ?
A: We have quality control department and the manager is our vice-president , each workshop has on site Q/C to check the
product quality full time for each order. each shipment has the recorder sample and information of color, door profile,
construction for next shipment comparision to meet the consistence.
12. How is the production lead-time and payment term?
A: The production lead-time is 60 days for initial order and 30-45days for repeat order
Our payment term is 1. 30% T/T wire after Sales contract approval and 70% balance wire after copy of shipping
2. 100% L/C at sight
13. How long is the warrnity time ?
A: The warranty time is one year. If customer received the inferior parts and send us the pictures. We will make free
replacement immediately and send it via sea delivery
14. What’s your factory advantage than other competitor ?
A: stable material supplier and enough stock material in warehouse. The stable material supplier make sure the quality
consistence enough material make sure customer order delivery on time as agreed.
more than 10 years experience on kitchen cabinet industry
experienced workers, the management stuff all have more than 5 years experience on this industry
laboratory to control the material quality standard.
On site quality control team in each workshop
Continous training for different quality standard, customer complaints and new workers training